Position: Systems Engineer for Document Technology Company – Industry Experience Preferred. Full-time, Monday through Friday 8am to 5pm.

Location: Roseville, California

Compensation: $40,000 – $55,000 annually; commensurate with experience

If you are looking for a career where you are valued and can develop both personally and professionally, you’ve come to the right place!

Just as we ask the people who work for us to invest themselves wholeheartedly in serving our customers, both internally and externally, we invest wholeheartedly in the well-being of our employees. We foster an ongoing exchange of knowledge, providing our employees with the tools and support they need to realize their professional potential, serve our customers’ best interests, and uphold our unique values.

We are a rapidly growing organization whose culture is built on the concept of teamwork. We are a leading provider of document technology products and services. Our mission is to maximize organizational productivity by delivering effective automated business process and content management solutions that boost efficiency and profitability.

Additional Compensation:
• Leads for other services will be compensated at the level specified by business unit; ProIT, equipment sales, service contracts etc. . .
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Skill Requirements:
Virtualization
Desktop OS /XP/7
Server OS 2003/2008
SQL Server
Exchange
Server/Network Installation
Active Directory / DNS / NAT
Firewalls / VPN / WAN Infrastructure
Printing / Scanning Twain/ Document Imaging
Microsoft Licensing
Antivirus in an Enterprise
Spam Filtering in an Enterprise
Backup Strategies

Job Responsibilities included but not limited to:
• Install, configure and maintain functionality of all Support Windows OS and services for workstations and servers for all Professional Services Customers. (Internal/External/NSS)
• Install and maintain Document Imaging Solutions.
• Provide IT consulting services for customers.
• Train users on supported applications and integrated solutions as necessary.
• Assist with helpdesk, project work and ProIT as necessary.
• Generate ProIT support contracts and other sales opportunities as appropriate.

Installation of network devices at customer locations:
• Connect network devices to customer’s network
• Load and configure printers, fax, scan drivers and device utilities on servers and workstations
• Setup and configure customer hardware (if applicable)
• Load customer software on workstations (if applicable)

Customer technical support:
• Diagnose communication issues between workstations and servers with network devices
• Load additional print, fax, scan drivers on new workstations
• Assist in the network troubleshooting and maintaining of connected equipment as needed

Sales Support:
• Support sales staff in meetings with customers
• Answer technical questions regarding the impact on networks
• Demonstrate more advanced capabilities of devices and utilities
• Conduct ongoing training to ensure sales force is equipped with necessary product information regarding network compatibility and usage.

Time Mgmt:
• Maintain accurate records for time reconciliation.
• Provide resources as necessary to help support both internal IT and ProITSvcs.
• Ensure proper billing of all services provided with supporting documentation.

Qualifications:
• A valid driver’s license and good driving record is a must
• Excellent customer service skills
• Strong analytical and trouble-shooting skills
• Must be a self starter
• Must be capable of working independently
• Ability to handle high stressful situations and thrive under pressure
• Impeccable Integrity and honesty

EEO

The Benefits Program at our company is a significant part of our employee’s total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

•Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare
•Flexible spending accounts – Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
•Aflac insurance – In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
•A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Profit Sharing Plan and Free Finance Counseling
•Generous vacation, holiday, and sick leave programs – as we believe that taking advantage of time away from work is essential for a well balanced life

To apply for this position please submit your cover letter and resume today!

• Location: ROSEVILLE
• Compensation: $40,000 – $55,000 annually; commensurate with experience
• Principals only. Recruiters, please don’t contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.